Packaged Bank Accounts 

 

Many banks and building societies offer packaged bank accounts which come with a range of benefits such as travel insurance, breakdown cover, and mobile phone insurance. While these accounts can be advantageous, they often come with a monthly fee. Unfortunately, some customers are mis-sold these accounts, being led to believe they are beneficial when, in fact, the benefits may be unsuitable or unnecessary.

Understanding Mis-Selling of Packaged Bank Accounts

At Justizia Law, we are dedicated to ensuring that customers who have been mis-sold packaged bank accounts receive the compensation they deserve. If you believe you were wrongly advised to take out a packaged bank account, our team of experienced solicitors can help you reclaim your money.

Mis-selling occurs when a bank or building society sells a product that is not suitable for the customer or without providing adequate information to make an informed decision. For packaged bank accounts, this could include:

  • Ineligible Benefits

The account included benefits the customer could not use, such as travel insurance with age restrictions.

  • Not Being Offered a Choice

Customers were not informed about free or cheaper alternative accounts.

  • Lack of Clear Information

The costs and benefits of the account were not clearly explained.

  • Pressure Selling

Customers felt coerced into opening the account, perhaps under the impression it would help secure other financial products.

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Do You Have a Claim?

You may be eligible to make a claim if:

  • The benefits of the account were unsuitable or you were ineligible to use them.
  • You were not given a choice between different account types.
  • The costs and benefits of the packaged account were not clearly explained to you.
  • You felt pressured into opening the account.
  • You were not properly notified about changes to the account, such as fee increases or benefit alterations.

 

 

At Justizia Law, we offer a comprehensive service to help you reclaim the money you have paid for a mis-sold packaged bank account.

 

 

  1. Free Initial Review: Complete the form to determine if you have a valid claim (just 10 straight forward questions).

  2. Thorough Investigation: Our team will gather all necessary evidence.

  3. Claim Submission: We will submit a formal complaint to your bank on your behalf.

  4. Negotiation: We will negotiate with the bank to secure the best possible outcome for you.

  5. Representation: If necessary, we will escalate your complaint to the Financial Ombudsman Service.

Justizia Law
First Floor Fraser House
White Cross
South Road
Lancaster LA1 4XQ 
E: contact@justizialaw.co.uk
T: 0330 818 2619

Justizia Law is a trading name of Justizia Ltd, a company registered in England and Wales. Company Reg No: 11626146 whose registered office is at First Floor Fraser House White Cross, South Road, Lancaster, England, LA1 4XQ. Authorised and regulated by the Solicitors Regulation Authority (SRA No. 656089).